What is the return policy?

We can cancel the order until it ships with a full refund. Once the order ships, we will no longer be able to cancel it. If you would like to request a return for your Oova kit for any reason, please get in touch with our team at support@oova.life. 

We cannot accept returns on orders that have been used, opened, or purchased 4 months before the date a return is being requested.